PEERCAM · SUPPORT
Support
Need help? Email [email protected] and tell us your device models and iOS versions.
阅读简体中文版 →What do I need?
Two iPhones or iPads running iOS 18 or later. Keep them on the same Wi-Fi or nearby for direct discovery. PeerCam Pro can connect them over the internet through the encrypted relay.
How do I connect?
- Choose Camera on the device you will leave in place.
- Choose Monitor on the device you will watch from.
- Select the camera from the nearby list and approve the request on the Camera device.
- For faster pairing, show the Camera device’s QR code and scan it from Monitor.
- With PeerCam Pro, switch the Camera pairing sheet to Internet Relay and share its encrypted link.
A device does not appear
- Allow Local Network access for PeerCam on both devices.
- Keep both devices unlocked with PeerCam open during first pairing.
- Move the devices closer or connect them to the same Wi-Fi.
- Turn Wi-Fi and Bluetooth on, then reopen PeerCam.
There is no picture or sound
- Allow Camera and Microphone access on the Camera device.
- Check that the Camera device is live rather than waiting.
- Turn Sound On from the Monitor controls.
- Lower stream quality if the link meter is weak.
Does PeerCam upload or record my stream?
PeerCam never records your stream. Nearby sessions travel directly. If you choose PeerCam Pro relay, packets are encrypted on the device and the service only forwards ciphertext in memory. See the Privacy Policy.
How do I delete my data?
Remove trusted monitor names from inside the app. Deleting PeerCam removes its remaining local app data. There is no PeerCam account or cloud recording to delete.
Supported languages
English, Simplified Chinese, Traditional Chinese, Japanese, Korean, Spanish, French, German, Brazilian Portuguese, Italian, Russian, Arabic, Hindi, Thai, and Vietnamese.